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Welcome to Tame Valley Medical Centre

This surgery website is used to present all our patients with up to date news and information about our practice. We will keep it current with any developments or other details that we feel are relevant to you. 

IMPORTANT INFORMATION

Growing Better Together

You may remember last August we asked you about Tame Valley, Bedford House and Chapel Street Medical Centres joining forces to form a bigger and better combined health centre.

That consultation process ended with an overwhelming majority in support of us joining together. We also have the support of the local CCG and NHS England following that process. The planned date when all of this was going to happen was 1st April 2018. As these things go, they are always a lot more complicated than you could ever imagine and the process of us joining together has been no different.

The aim and intention is still the same. We will be joining together to form a more sustainable and better health centre called Ashton Medical Group. The only thing that has changed is the date when this will occur.

Until all of our computer systems are merged at the end of June 2018, we will continue to operate as we currently do. This means that the way you interact with the practice will remain the same FOR THE TIME BEING. 

  • The way you access appointments for the practice will be the same.
  • The way you order and collect your prescriptions will be the same.
  • The telephone number will remain the same.
  • The doctors and nurses that you see and have access to will be the same.

The only thing that is changing is that from the 1st April we will align our opening hours with the other two practices. All three practices will therefore be open Monday to Friday 8am until 6pm excluding Bank Holidays. This means for the time being Tame Valley wil no longer offer early morning surgeries on a Thursday morning but will be open one hour later than we currently do on Thursdays instead. 

As we begin to align systems and have new telephone systems installed etc, we will notify you in advance via the practice website and in practice of any changes that are about to happen and ensure that you are still able to access practice services.

We thank you all for your patience and support during these transitional times and look forward to bringing you an improved and sustainable services.

From the partners at Tame Valley, Bedford House and Chapel Street Medical Centres. 

patient survey outcome

Mission Statement

Tame Valley Medical Centre aims to be a centre of excellence, enhancing the lives of its practice population.

  • Through the promotion of good health
  • The provision of first class, primary and secondary care services
  • Provide access to other services appropriate to the patients' needs

ELECTRONIC PRESCRIPTION SERVICE:

please see the "prescriptions" section for details on the EPS system.

 Friends and Family Test.

The NHS friends and family test (FFT) is an important opportunity for you to provide feedback on the care and treatment you receive and to improve services.

It couldnt be easier, the next time you contact the practice or attend an appointment simply complete the quick anonymous questionairre either in the practice or by clicking on the link to the right of the website home page under the "have your say" heading.

Your feedback is vitally important to the on going development of future services your GP practice will offer.

Surgery opening times.

If you require an emergency pharmacist please check here to find your nearest open pharmacist : 

http://psnc.org.uk/greater-manchester-lpc/our-news/pharmacies-open-over-christmas-new-year-bank-holidays-201718/

If you require URGENT medical attention when the practice is closed please contact:

 NHS 1 1 1.

If you have a life threatening emergency please call 999

 Out of Hours Coverage

Please see our "when we are closed" section for changes to the greater manchester out of hours coverage.

Reception Feedback

Thank-you to all our patients who took the time to complete our feedback questionnaire for the reception team. 96% of our patients rated our reception team as excellent or good overall, 97% felt our receptionists level of helpfulness was either excellent or good, 98% said their level of politeness was excellent or good and 97% felt their level of approachability was excellent or good. We hope you'll join us in congratulating the reception team for such excellent results!

Why not let everyone know what a good job the team are doing by logging onto the NHS Choices website and leaving the practice a positive feedback message. http://www.nhs.uk/services/gp/overview/defaultview.aspx?id=42214

 

New Registrations

As part of the practices merger process we ask that all patients wishing to register approach our sister practice Bedford House Medical Centre until after the 22nd June 2018 when our normal process will reinstate. Exceptions to this are new born babies who's mother is registered at Tame Valley or Nursing Home residents.

Need a Chaperone?

If you would like a chaperone when you attend your appointment, please let a member of the Reception Team know; they will be happy to arrange this for you.

What's New at Tame Valley?

Online Access

There are a number of things you can do through our online access service, View your medical records, request repeat prescriptions, book and cancel appointments and thats just the begining. Its more convenient than making a phone call as its available for you to access.

Please contact the surgery and speak to a member of the reception team who will be able to arrange your sign up. You will need to provide two forms of identification (one photographic ie: passport/Driving licence)

SOCIAL MEDIA

You can find the practice on Twitter, why not gives us a follow.

Twitter Follow us on Twitter

 

 

For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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