Tame Valley Medical CentreGlebe StreetAshton-Under-LyneLancs, OL6 6HDTel: 0161 330 7747
This is quicker than conventional requesting methods, is safer and improves efficiency for everyone, Plus requesting is open 24hours a day.
We do not take any repeat prescription requests over the phone.
If you are using EPS then allow 48 hours after ordering and contact your pharmacist to see if it ready. You do not need to phone the surgery to see if your prescription is ready unless youhave been told to phone back and enquire.
All prescriptions not collected within a month of being issued will be automatically destroyed and a new request will have to be made for a further supply, with the 48 hour request time still applying. Consider EPS to reduce this problem.
All controlled drugs (strong painkillers for example) currently have to be printed and collected from the surgery. This is a current NHS England regulation and it may change in the future.
If you are requesting a drug which has not been used for a long time or wanting more of a drug you were issued with recently then our staff will ask you why you are requesting this drug. This is so that the information can be passed straight to the doctor and will enable the doctor to make a decision about whether to issue the drug once more. The more information the doctor has the more likely they are to be able to make a decision and will mean the prescription is issued faster.
The reception staff do not make decisions on which drugs to issue and pass the information straight on to the doctor.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
From 1 April 2017, the charges are:
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC. The charge for a single prescription item is £8.25, whereas a three month PPC will cost you £29.10 and a 12 month PPC £104.00.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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